Shipping policy

Shipping within Japan

All DNELmade orders are shipped from our warehouse in Japan via a designated courier service.

While we strive to ship the next business day, please allow 2–5 business days for order processing.

Delivery times may be delayed due to traffic conditions, weather, or natural disasters.

For orders within Japan, free shipping is available on purchases over a certain amount. Please refer to the website or check the shipping fee displayed during checkout for more details.

 

International Shipping

Shipping fees for international orders vary depending on the destination country.

The exact shipping cost will be displayed on the checkout page based on your delivery address.

International orders are shipped via Japan Post or other courier services, and typically take 3 to 10 business days to arrive after leaving our warehouse.

(Delivery time may vary depending on customs clearance in the destination country.)

 

Duties and Taxes

Customs duties, import taxes, and brokerage fees are the responsibility of the recipient and are not included in the order total at checkout.

These fees may vary depending on the destination country’s regulations.

For detailed information, please consult your local customs office or broker.

 

If you have any questions or concerns, feel free to contact us at: admin@dnelmade.com

Last updated: August 17, 2025